TERMS & CONDITIONS
1) TERMS & CONDITIONS
The trademarks, names, logos and service marks (collectively "trademarks") displayed on this website are registered and unregistered trademarks of the Website Owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the Website Owner.
3. INFORMATION ON THE WEBSITE
Whilst every effort is made to update the information contained on this website, neither the Website Owner nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, any share price information, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) ("information") and shall not be bound in any manner by any information contained on the website. The Website Owner reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes. You and your company rely on the information contained on this website at your own risk. If you find an error or omission at this site, please let us know
4. EXTERNAL LINKS
External links may be provided for your convenience, but they are beyond the control of the Website Owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to that external websites terms and conditions of use. No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of the Website Owner. Please contact us if you would like to link to this website or would like to request a link to your website.
5. PUBLIC FORUMS AND USER SUBMISSIONS
The Website Owner is not responsible for any material submitted to the public areas by you, which include bulletin boards, hosted pages, chat rooms, blogs, or any other public area found on the website. Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by the Website Owner. The Website Owner reserves the right to remove any material submitted or posted by you in the public areas, without notice to you, if it becomes aware and determines, in its sole and absolute discretion that you are or there is the likelihood that you may, including but not limited to -
5.1 Publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful material or information;5.2 Post or upload files that contain viruses, corrupted files or any other similar software or programs that may damage the operation of the Website Owner's and/or a third party's computer system and/or network;
5.3 Defame, abuse, harass, stalk, threaten or otherwise violate the rights of other users or any third parties;
5.4 Violate any copyright, trademark, other applicable Great Britain or international laws or intellectual property rights of the Website Owner or any other third party;
5.5 Submit contents containing marketing or promotional material which is intended to solicit business.
6. SPECIFIC USE
You further agree not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify the Website Owner against any loss, liability, damage or expense of whatever nature which the Website Owner or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.
The Website Owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, the information contained on the website, your or your company's personal information or material and information transmitted over our system.
Products sold on amycollettmillinery.com are handmade or hand finished and therefore there may be slight variations with materials and colours.
9. DISCLAIMER OF LIABILITY
The Website Owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company's personal information or material and information transmitted over our system. In particular, neither the Website Owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
10. USE OF THE WEBSITE
The Website Owner does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction (other than Great Britain). By accessing the website, you warrant and represent to the Website Owner that you are legally entitled to do so and to make use of information made available via the website.
11.1 ENTIRE AGREEMENT
These website terms and conditions constitute the sole record of the agreement between you and the Website Owner in relation to your use of the website. Neither you nor the Website Owner shall be bound by any express tacit or implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated these website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and the Website Owner in respect of your use of the website.
The Website Owner may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the "current version") and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.
Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
No indulgence or extension of time which either you or the Website Owner may grant to the other will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.
The Website Owner shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.
All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scripto and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
11.7 APPLICABLE LAWS
Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of Great Britain without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the High Court of Great Britain in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.
11.8 COMMENTS OR QUESTIONS
2) SHIPPING & RETURNS SHIPPING
amycollettmillinery.com delivers goods via Standard Recorded Delivery - Guaranteed Delivery of between 5-7 days once your order has been made.
UK Mainland: 5 to 7 working days / EU and UK Islands: 8 days / International: 10 days
Shipping PricesUK shipping is charged at £15 per delivery (including hat box)
Delivery Prices vary per order and per country depending on the size of the box required. Please request a quote for accurate prices and express services. All relevant import taxes and duties must be paid by you when the item is delivered.
You can return or exchange any goods from the ready to wear collections bought from us within 14 days from receipt. We regret we are unable to offer refunds on bespoke products or those that have been customised.
Our policy is to ensure that all products supplied reach you in perfect condition. If for any reason the product does not meet your expectations, we are happy to offer an exchange or refund where possible, provided a Returns Number is requested within 7 days of receipt and items are returned to amycollettmillinery.com within 14 days and meet the requirements below. This policy does not affect your statutory rights.
- All returns must be in perfect condition and complete with their original tags still attached.
- We are unable to offer any exchanges or refunds on items that have been worn, marked or damaged or that are not in their undamaged original packaging.
- A refund will be issued to the original card that was used for the purchase within 5 days of receipt of the return. This refund will include the full value of the items returned, including UK taxes, but excluding shipping costs.
- If you wish to have an exchange or report a faulty item please contact or call +44 (0)7769295479.
Returns information will be found on your sales receipt. If you have any questions, please email
Amy Collett Millinery, The Studio, 17 Chatto Road, London. SW11 6 LJ.
We will email you on receipt of the goods to confirm that your return will be processed.
Refunds will be credited to the account or card used to originally purchase the items, less any taxes or import duties incurred. Unfortunately, we are unable to refund shipping costs.
Upon exchanging a product, you will be eligible to pay a new postage and packaging charge. As part of the returns process, you will be directed to our website where you will be able to pay securely online.
DISTANCE SELLING REGULATIONS
Under the Distance Selling Regulations, customers within the EU have the right to cancel the contract for purchase of certain goods with Gina Foster Ltd at any time within the seven working days of the day after the day on which the customer receives the goods (the ''seven day cooling off period''). To cancel your contract within the seven day cooling off period please notify us in writing by email or post before the expiry of the cooling off period. Please package the relevant goods securely and send them to us. All returns must be in perfect condition and with their original packaging and tags. If we receive notice of your cancellation of this order within the seven day cooling off period, we will refund the purchase price for that item together with any postage charge.
Made to order or customised goods are exempt from this cancellation right.Please note that this is not a full statement of your rights under the Distance Selling Regulations.
All payments are made safely and securely via Paypal, you can either pay with a Paypal Account, debit or credit cardFor further information about PayPal visit
4) STOCKIST ENQUIRIES
For all wholesale enquiries, please email Amy directly at
5) CONTACT US